1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information

  • Name, email address, and contact details when you create an account or contact us
  • Payment information when you make a purchase (processed securely by our payment partners)
  • Communication preferences and feedback you provide

Automatically Collected Information

  • Device information (browser type, operating system)
  • Log information (IP address, access times, pages viewed)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services
  • Communication: To respond to your inquiries and send important updates
  • Personalization: To customize your experience and provide relevant content
  • Security: To protect against fraud and unauthorized access
  • Analytics: To understand how our services are used and make improvements

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted partners who help us operate our services
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data storage and backup procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a structured format

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Privacy Questions or Concerns?

We're committed to protecting your privacy. If you have any questions about how we handle your data, please reach out:

Email: media@tourghada.net

Phone: +201017533238

Address: Madares St,Hurghada